RETURNS AND EXCHANGES

We accept returns to a maximum of 2 weeks after receiving your items.Please note that Earrings and Customized items are final sale.

Please ensure that the items you purchased are in the condition you received them in, with the original packing. For hygienic purposes, GIO will not accept items that have been used or worn.

FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

What Shipping Methods Are Available?
Do You Ship Internationally?
How long does it take for home delivery?
How Long Will It Take To Get My Package?

Payment

What Payment Methods Are Accepted?
How Do I Track My Order?
Can I use a different payment method?

Orders & Returns

How do I place an Order?
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
How Can I Return a Product?

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